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December, 2011 StanCert to facilitate OECD workshop of product safety and risk
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The StanCert Team

Mark Bezzina

Mark Bezzina

Mark Bezzina - Managing Director StanCert

Mark Bezzina holds a Master of Business Administration (MBA) degree from Macquarie Graduate School of Management and a Bachelor of Business majoring in Management and Information Science (BB) from the University of Technology, Sydney.

In his previous role as the Executive Director of Australia’s National Standards Body at Standards Australia, Mark was responsible for relationship management and partnering. This function involved interactions with 1500 nominating bodies, 9000 committee Members, all levels of government including regulators, academics, industry groups, commercial interests, media and the community.

Mark has written and managed the development of well over 100 standards. He has set up innovative regulatory regimes and certification systems, and implemented management and compliance systems in a range of organisations.

Mark has acted as Head of Delegation for both Standards Australia and Standards New Zealand at JTC1 for many years.  He has also been responsible for the management of all Australia’s input into UN/CEFACT and JTC1 and their Subcommittees.  He has also managed Australia’s input in ISO and IEC in the area of all business and ICT related standards.  He has been a member of the IEC Standards Management Board and the ISO/IEC/ITU Strategic Advisory Group.

He has also managed his own consulting business and held senior management positions at the Australian Gas Light Company, the Reed Group, Ralph M. Lee (now Downer RML), BICC/Metal Manufacturers (MM Cables) and Pirelli.

Mark has extensive experience in advising national standards bodies in the European Community, Australia, New Zealand, Cambodia, Myanmar, Vietnam and Laos and has worked with all member countries of Asia Pacific Economic Cooperation (APEC) and the Association of Southeast Asian Nations (ASEAN).

He was the founding Executive Director of the Society for Knowledge Economics, founder of the National Centre for Security Standards, Chairman and founder of the BizDex Information Management initiative and immediate past Chairman of the Biometrics Institute.

Mark is a member of the Australian Services Roundtable, Australian Industry Group, Australian Business Foundation, the St James Ethics Centre and the Edmond Rice Business Ethics Initiative. He also sits on several high-level government and industry committees.


Clare Morrison

Clare Morrison

Clare Morrison - Lead Consultant

Clare Morrison holds a Master of Education in Adult Education (MEd (Ad Ed)) degree from the University of Technology, Sydney and a Bachelor of Arts (BA) degree from the University of Adelaide, in addition to a Certificate IV Assessment and Workplace Training.

Clare is familiar with the most contemporary approaches to organisational analysis and the development of strategies to address systemic barriers to change. As a business analyst and adult educator, she also has considerable expertise in project management, policy development, strategic planning, research and statistical analysis.

Her background in senior quality assurance and management roles with The Aged Care Standards and Accreditation Agency Ltd has given her in-depth knowledge and sound understanding of accreditation processes in the residential aged care sector. In these roles, she was responsible for high-level projects including developing a Quality Assurance Framework for the Agency and collaborated in the review of audit tools and industry resources. This period also coincided with ISO accreditation of the Agency and Clare was actively involved in this process.

Building on this knowledge, Clare moved to the Australian Council on Healthcare Standards where she was responsible for educating healthcare Quality Managers on continuous improvement and quality assurance under the Evaluation and Quality Improvement Program (EQuIP) for accreditation of healthcare organisations. Clare also collaborated in the review of the EQuIP standards, which were recently released as EQuIP4.

Clare brings extensive and current knowledge of accreditation systems for both the wider healthcare and aged care sectors in Australia to StanCert.

Warren Miller

Warren Miller

Warren Miller – Lead Consultant

Warren holds Bachelor of Science (BSc) and Bachelor of Engineering (BE) degrees from the University of Sydney, and is a member of the Institution of Engineering and Technology.

Warren is a highly respected standards and conformance specialist who has close to 37 years experience working in the standards and regulatory environment for commercial organisations, associations, standards bodies and government. Over his time at Standards Australia Warren has overseen the development of over 1000 standards both at a national and international level. Most recently Warren has been a senior executive at Standards Australia overseeing the development of some of Australia’s most respected standards such as the wiring rules. He is experienced in working closely with government agencies, and business groups in developing the compliance tools for technical regulatory programs.

Warren has extensive experience of international standards and their functions in relation to trade, gained through the work of the International Organisation for Standardization (ISO) and the International Electrotechnical Commission (IEC). He has been a Board Member of IEC and managed Australia’s technical and strategic participation in IEC through a period of great change in world markets.

Fred Reynolds

Fred Reynolds

Fred Reynolds - Lead Consultant

Fred Reynolds holds Bachelor of Science (BSc (Hons)) and Master of Science (MSc) degrees.

Fred is an expert in documentation, standards and compliance. He is a former senior executive in the standards writing division of Standards Australia responsible for standardisation processes. Recent projects Fred has undertaken include: providing advice to the Department of Health and Ageing on improvements in the standards development process of the Australian National Pathology Accreditation Advisory Council; in conjunction with NATA and CSIRO/NML, participated in a technical review of the technical infrastructure of South Africa; as project manager of a four person consulting team, reviewed the standards and conformance infrastructure for the Pacific Island Forum countries and provided recommendations for future action that provided a ‘Pacific Solution’ that would also lead to integration with world standards and conformance structures; and provided assistance to a number of organisations in the implementation of Quality Management Systems. Fred has also developed a range of industry self-regulatory codes of practice and has participated in international standardisation committees.

Fred's original background was in biological research (publishing a number of peer reviewed papers in scientific journals). Prior to moving to Standards Australia, Fred held a number of scientific research and research administration positions in Government Departments. The latter included directing research programmes, budgeting and managing grants and appropriations, preparation of reports, preparation of Ministerial correspondence and policy papers, and implementing computerised systems for licensing and administration.

Bill Dee

Bill Dee

Bill Dee - Senior Regulation and Compliance Associate

Bill Dee has a Bachelor of Laws (LLB) from the University of Adelaide and a Bachelor of Arts (BA) majoring in Politics from the Australian National University.

Bill is a compliance, dispute management and consumer affairs expert. He worked for 20 years with the Australian Competition and Consumer Commission (ACCC) and was Head of Compliance.

Bill is a Fellow of the Australian Compliance Institute and was foundation President of the Association of Compliance Professionals which has now become the Australian Compliance Institute. He was the architect of the Australian Standard on Compliance Programs (AS 3806) and chaired the Standards Australia committee that drafted the standard. He is chair of the review committee of that Standard.

He has undertaken compliance audits for a number of companies and has written and given many presentations on compliance.

Bill’s work on developing innovative self-regulatory practices for industry to strengthen the competitiveness of the Australian economy and to protect consumers was recognised by the Commonwealth Government through an Australia Day Award in 1998.

Paulina Bezzina

Paulina Bezzina

Paulina Bezzina - Senior Economist

Paulina holds a Bachelor of Economics Degree (BEc) from the University of Sydney.

Paulina is an econometrician with over 10 years executive experience within the Australian Gas Light Company in market segmentation, value analysis and demand management.

Paulina specialises in building rigorous economic models to assess the impact of commercial policy and programs on business efficiency and profitability